ACSI - Support

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Support

	April 3, 2007

ACSI registers with Ingram Micro and State of Illinois as an authorized product reseller.

	January 23, 2007

ACSI achieves Microsoft Small Business Specialist Certification

	January 15, 2007

ACSI completes Windows Vista 101 Training

	September 6, 2006

ACSI MCP Passes Exam #70-282 Designing, Deploying, and Managing a Network Solution for a Small- and Medium-Sized Business

Your On Demand IT Department

Whether we install your system or you're looking to keep your current system running smoothly, ACSI has several support options to keep your network running smoothly.

Hourly - Competitive hourly rates
Block of Time - Discounted hourly rate for advance purchase
Monthly Flat Rate - Contact us for a customized quote

Monthly Flat Rate Options - 12 month term, 30 day cancellation notice

Bronze - Phone Support, User Maintenance, Troubleshooting, Tape Backup Monitoring, Network Down, PC Down (Requires PC knowledgeable client employee)

Silver - (Base Rate) Bronze Option plus Operating System Updates

Gold - Silver Option plus Software Deployment, Virus Cleaning

Platinum - Gold option plus Hardware Failures, PC Replacements, OS Upgrades, Office Relocation